what is your return policy?

Because each bracelet is custom made to order—created specifically for your unique size—all custom pieces are final sale.

If you need a size adjustment, please email help@studmuffinboston.com within 7 days of receiving your order. Be sure to include your name, address, order number, and reason for exchange.

Please note:

  • Shipping charges are non-refundable unless an error was made on our end

  • Return shipping and insurance are the responsibility of the customer

  • We are not responsible for lost, stolen, or mishandled return packages

For all non-custom items, returns may be requested within 7 days of delivery. Please email us prior to returning your item to confirm eligibility.

how do I care for my bracelet(s)?

Our stretch bracelets are sensitive to water and wearing them while sleeping, showering, exercising, or in a pool or sauna should be avoided. These elements can weaken the elastic cord that holds the bracelet together and can contribute to breakage in the future if not cared for properly.

To ensure the longevity of your stud muffin beaded bracelet, ROLL the bracelet on or off your arm (while being cautious of rings), rather than pull, stretch or tug on the beads. Repetitive tugging and pulling can cause the elastic to weaken and break over time and should be avoided.

what happens if my bracelet breaks?

if your jewelry needs repair within 30 days of purchase, we will gladly do so free of charge

what if the size I ordered doesn’t fit?

contact us (within 7 days of receiving your order) to exchange for a different size.

what if i placed an order right before/after your flash sale? Can the discount be honored?

unfortunately, it can’t be honored. flash sales are always spur of the moment - regular sales are promoted so you can plan!

how long do orders take to ship?

due to the custom nature of these bracelets, shipping takes anywhere from 3 business days - 10 business days (depending on product launches + sales). orders are fulfilled in the order they were received + we are unable to compile multiple orders placed by the same person, ship together + refund shipping charges.

can I purchase a custom bracelet?

custom bracelets are only offered when our name bracelets are available.